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Customer Charter
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WE PROMISE TO
Respond within 24 hours to all requests concerning textile
rentals
Analyse and evaluate the needs of potential clients and
offer them objective advice without obligation
Guarantee service in absolute accordance with the
customer's contract
Process linen rental articles in accordance to the systems
laid down
Maintain, repair and replace after normal wear all articles
hired to customers
Ensure regular and punctual deliveries
Assist customers by providing an after-sales service that
guarantees the uninterrupted execution of their contracts
Listen to customers in order to adapt services to their
changing needs
Inform customers of developments in existing services
and the creation of new ones that might provide better
solutions to their contractual requirements
Use a method of invoicing that is clear, concise and in
accordance with the contract
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For more information please Click Here
Copyright © 2005 County Linen |
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