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County Linen Service
County Linen Service
County Linen Service
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Customer Charter
Customer Charter

Customer Charter

WE PROMISE TO

BulletRespond within 24 hours to all requests concerning textile
   rentals

BulletAnalyse and evaluate the needs of potential clients and
   offer them objective advice without obligation

BulletGuarantee service in absolute accordance with the
   customer's contract

BulletProcess linen rental articles in accordance to the systems
   laid down

BulletMaintain, repair and replace after normal wear all articles
   hired to customers

BulletEnsure regular and punctual deliveries

BulletAssist customers by providing an after-sales service that
   guarantees the uninterrupted execution of their contracts

BulletListen to customers in order to adapt services to their
   changing needs

BulletInform customers of developments in existing services
   and the creation of new ones that might provide better
   solutions to their contractual requirements

BulletUse a method of invoicing that is clear, concise and in
   accordance with the contract



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County Linen Service